It goes without saying that when you schedule a ride sharing service such as Uber or Lyft, you expect a normal, smooth ride to your destination. But what if it’s not? What if your driver gets in an accident and you’re injured?
Uber and Lyft both have safety policies on their websites in case of an accident, but they’re pretty vague and geared toward the driver. Both instruct their drivers to always call 911, make sure their passengers are okay, and get medical attention if needed. Lyft even has a “Trust and Safety Team,” which reaches out to passengers in the event of an accident with insurance information and attempts to take control over the situation.
But there are still a number of things you can do to make sure you are in charge of your own safety. If you were in an accident while in an Uber or Lyft, always take note of:
- The location, time of day, and road conditions
- Your Lyft/Uber driver’s name, address, and phone number
- The other driver’s name, address, and phone number
- The personal insurance information for your Lyft/Uber driver & any other drivers involved
- Lyft/Uber’s company insurance information
- Vehicle information
- If you are able, take pictures and notes regarding any injuries or vehicle damage
Ultimately, you may be contacted by three different insurance carriers for a statement (your driver’s plan, the other driver’s plan, and Uber/Lyft’s own plan). If you are asked to give a statement, it is important to find out whose insurance company is requesting the statement.
If you have any concerns or if you’ve been injured, you should contact an attorney. For a free consultation with our team at Scartelli Olszewski, call or message us today.